Shipping policy

Thank you for shopping with ARIANA STODDARD. We are dedicated to delivering your bags and travel accessories carefully, in pristine condition, and within a reliable timeframe.
  1. Order Processing Time
    All orders are processed within 1-3 business days (excluding weekends and holidays) after your order confirmation is received.During peak seasons or high order volume periods, processing times may be extended. We will notify you promptly via email if there are any significant delays to your order.
  2. Order Cancellations
    You may request an order cancellation free of charge before your order has been processed for shipment. Once the package has been dispatched, cancellation requests can no longer be accepted.
  3. Shipping Rates & Delivery Estimates
    Shipping costs for your order will be automatically calculated and displayed at the checkout page.Estimated delivery timelines:Standard Shipping: 15 business days
    Please note that delivery times are estimates only. Actual delivery may vary due to carrier delays, customs clearance procedures, weather disruptions, logistical limitations, or public holidays.
  4. Shipment Confirmation & Order Tracking
    Once your order has been dispatched, you will receive a shipment confirmation email containing your tracking number and delivery details.Tracking information typically becomes active and available within 24-48 hours after the shipment is sent out.
  5. Incorrect Shipping Address Disclaimer
    Please double-check that your shipping address is accurate and complete before completing checkout.ARIANA STODDARD cannot be held liable for orders delivered to incorrect or incomplete addresses provided by the customer. If a package is returned to us due to an address error, additional reshipping fees will apply.
  6. Lost or Damaged Shipments
    If your package is marked as lost in transit, please reach out to us within 7 days of the expected delivery date so we can assist with a carrier claim.If your order arrives damaged, please contact us within 48 hours of delivery, and include clear photos of both the damaged items and the original outer packaging.We will review your case promptly and work to resolve the issue as quickly as possible.
  7. Bag Care & Usage Guidelines
    Our bags and travel products should be used, cleaned, and stored according to the care instructions included with each item. ARIANA STODDARD is not responsible for damage caused by improper cleaning, incorrect storage, unauthorized alteration, or misuse of the products.
  8. International Shipping & Customs Notice
    For international orders, customs duties, import taxes, or additional administrative fees may apply depending on the regulations of your destination country. These charges are the sole responsibility of the customer and are not included in the product price or shipping cost.
  9. Contact Information
    If you have any questions regarding this Shipping Policy, please contact our support team:
    Company Name: ARIANA STODDARD
    Email: support@clarissadigital.shop
    Phone: + 815-697-2337